Return & Warranty Policy
With customer satisfaction a high priority at RWBLLC.COM, we urge you to read the following information. Please feel free to contact us with any questions you may have prior to making you firearms purchase.
- All warranties are covered by the products manufacturer, RWBLLC.COM and KCI will be glad to assist in helping with a warranty issue, if you have a problem please email or call we will be glad to help get the problem ironed out. We do not offer or provide warranty's on any items unless specifically manufactured by RWBLLC.COM and KCI.
- Any returned items must be unfired or unused and in the exact condition in which it was shipped to you or your dealer. This includes boxes and accessories. Returns must first be authorized by RWBLLC.COM and KCI any items sent back or refused.
- RWBLLC.COM and KCI warrants or guarantees magazines purchased within 6 months. The original manufacturer warrants the item. We will be happy to be of any assistance possible with your warranty claim for all magazines. Please send us with invoice.
- Any item or shipment shortages must be reported to our office in 5 days of delivery .Please email this info so we have written documentation with a time & date stamp. We will work with you to resolve the issue. We will not accept ANY return request beyond this time frame so please contact us in the 5 days and we will be glad to assist you.
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